This is what Kalyan Ganguly, President UB kingfisher had to say on their implementation of balanced scorecard. UB is one of the most successful cases of balanced scorecard implementation in India. UB achieved sales growth rate twice that of their competitor and also doubled its EBITDA in just 12-18 months of scorecard implementation. I had taken this Video from my mobile handset. My apologies for the quality. Yet, I think it captures the essence.
