This book is about management practices that I learnt and observed during my two decades of consulting career, described using some of known frameworks of management theories and sheer commonplace explanations of business processes. These are some of select papers and articles- few of which have been published in journals and magazines I wrote over last decade while I consulted several companies in India - in implementing balanced scorecard, in remodeling some of their key business processes, in improving quality, in developing leadership practices. These papers may not fit into a classical form, the way the academicians might qualify a book to be, i.e. creating proper background detailing and connecting them to history of important works done by any academicians etc – but these are very practical in the sense that they represent, as far as I am right in describing what I have seen, heard, and done – processes, activities, strategies that I have seen in large organizations in India. Hence, these are very pragmatic ideas, ideas that are implemented, practices that are sustained in organizations with attendant limitations of inherent biases of the author and shortfalls of very attempts of describing social contexts such as organization, community or society at large or reality itself for that matter.
